Privacy Policy

Effective Date: May 2nd 2026
Business Name: Routine Labs
Website: www.routinelab.org
Contact: routinelabs6@gmail.com

Routine Labs respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have when using the Routine Labs Skin System, website, forms, product database, consultation waitlist, and related services.

By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

This may include:

name
email address
Instagram handle or other contact information
purchase details
consultation waitlist submissions
messages or information you voluntarily send to us

Skin and Product Information

Because Routine Labs is a skincare system, we may collect information related to:

skin type
skin concerns
skincare goals
current skincare routine
products you have used
how your skin reacted to products
product feedback, successful cases, or failed cases
photos or screenshots you voluntarily upload

This information is used to improve your experience, improve the product database, and better understand skincare patterns.

Payment Information

Payments may be processed through third-party platforms such as Wix, Stripe, PayPal, or another payment processor.

Routine Labs does not directly store your full credit card information. Payment processors may collect and process payment information according to their own privacy policies.

Website and Usage Information

We may collect basic website usage information, such as:

pages visited
clicks
device type
browser type
referral source
general analytics data

This helps us understand how people use the website and improve the system.

2. How We Use Your Information

We may use your information to:

provide access to the Routine Labs Skin System
deliver purchased products or digital access
send confirmation emails, updates, and support messages
improve the product database
review submitted products for possible inclusion
understand common product reactions and skin patterns
manage consultation waitlist applications
respond to questions or support requests
improve our website, offers, and user experience
send marketing emails if you have opted in
prevent fraud, abuse, or misuse of the website

We do not use your submitted skin information to diagnose, treat, cure, or prevent medical conditions.

3. Product Submissions and User Feedback

If you submit product feedback, product reaction data, successful cases, photos, screenshots, or written comments, we may use that information to improve the Routine Labs Skin System and product database.

We may use anonymized or summarized information, such as:

common product reactions
general skin pattern trends
anonymous case examples
product performance notes

We will not publicly share your name, contact information, private photos, or identifiable details without your permission.

4. Photos and Skin Images

If you voluntarily submit skin photos, progress photos, screenshots, or before-and-after images, we may use them only for the purpose you submitted them for, such as review, feedback, consultation, or product/system improvement.

We will not post or publicly use identifiable images without your permission.

You should avoid submitting images that include sensitive personal information unless necessary.

5. How We Share Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers that help us operate the website and services, such as:

website hosting platforms
payment processors
email marketing tools
form tools
analytics tools
customer support or automation tools

These providers may process information on our behalf to help us run Routine Labs.

We may also disclose information if required by law, legal process, fraud prevention, safety concerns, or to protect our rights.

6. Email and Marketing

If you sign up for early access, a waitlist, a product update, or a form that asks for your email, we may email you about:

product launches
access links
discount codes
system updates
consultation availability
skincare-related content

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Transactional emails, such as purchase confirmations or access emails, may still be sent when necessary.

7. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve the site, and support advertising or retargeting.

These tools may collect information such as:

pages viewed
button clicks
device and browser information
referral source
approximate location

You may be able to control cookies through your browser settings.

8. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, or disclosure.

However, no website, form, database, or online service can guarantee complete security. You submit information at your own risk.

Because skincare and skin reaction information may be personal, we aim to limit access to information and use it only for relevant Routine Labs purposes.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

providing access to purchased products
improving the product database
responding to support requests
managing waitlists or consultation applications
complying with legal or business obligations

You may request deletion of your personal information by contacting us at [Insert Contact Email].

10. Your Choices and Rights

Depending on where you live, you may have rights to:

request access to personal information we hold about you
request correction of inaccurate information
request deletion of your information
opt out of marketing emails
limit certain uses of sensitive personal information
opt out of certain types of data sharing or targeted advertising

California privacy law, for example, gives California residents rights to know, delete, correct, limit certain sensitive personal information use, and opt out of certain sales or sharing of personal information.

To make a request, contact us at routinelabs6@gmail.com.

11. Children’s Privacy

Routine Labs is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

12. Not Medical Advice

Routine Labs provides educational skincare guidance, product organization, and general routine support.

Routine Labs does not provide medical advice, diagnosis, or treatment. If you have severe acne, allergic reactions, infection, swelling, pain, prescription medication questions, or a medical skin condition, you should consult a licensed healthcare professional or dermatologist.

13. Third-Party Links

Our website or system may link to third-party websites, products, platforms, or tools.

We are not responsible for the privacy practices, content, or policies of third-party websites. You should review their privacy policies before submitting personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Effective Date” at the top of this page. Your continued use of the website or services after updates means you accept the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Routine Labs
Email: routinelabs6@gmail.com
Website: www.routinelab.org